1. Acceptance of Terms
Welcome to SVK Bites. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order with us, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.
By using the SVK Bites website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree to use our website responsibly and in accordance with all applicable laws and regulations.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorized access to our systems, servers, or customer information.
- Disrupt, damage, or interfere with the normal operation or security of the website.
- Upload or transmit viruses, malware, or any harmful code.
- Copy, reproduce, distribute, or misuse any content from our website without prior written permission.
Any misuse of our website may result in the suspension or termination of your access.
3. Product Information
We strive to provide accurate descriptions, images, pricing, and availability of all products listed on our website.
However:
- Product images are for illustration purposes only and may slightly differ from the actual product.
- Since our products are homemade, natural variations in colour, texture, size, and taste may occur.
- Product availability is subject to stock and seasonal ingredients.
- We reserve the right to modify product details, prices, or availability without prior notice.
4. Orders and Payments
When placing an order, you agree that:
- All information provided during checkout is accurate and complete.
- You are authorized to use the selected payment method.
- Payment must be completed before your order is processed and dispatched.
Payments are processed securely through trusted third-party payment gateways. SVK Bites does not store your debit card, credit card, UPI PIN, banking credentials, or other sensitive payment information.
5. Pricing
All prices displayed on our website are in Indian Rupees (₹) and are subject to change without prior notice.
Applicable taxes, shipping charges, or promotional discounts (if any) will be calculated during checkout before payment confirmation.
6. Shipping and Delivery
Orders are processed and dispatched according to our Shipping Policy.
Estimated delivery timelines are provided for customer convenience and may vary depending on:
- Delivery location
- Courier partner operations
- Weather conditions
- Public holidays
- Unforeseen logistical delays
SVK Bites is not responsible for delivery delays caused by courier partners or circumstances beyond our reasonable control.
7. Returns, Refunds, and Cancellations
Our Return, Refund, and Cancellation policies are available on the respective policy pages of our website. By placing an order, you acknowledge and agree to those policies.
8. Intellectual Property
All content available on the SVK Bites website, including but not limited to the Logo, Brand Name, Product Images, Product Descriptions, Graphics, Website Design, and Text Content, is the exclusive property of SVK Bites unless otherwise stated.
No content may be copied, reproduced, modified, or distributed without our prior written consent.
9. User Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account information (if applicable).
- Providing accurate contact and delivery details.
- Ensuring someone is available to receive the order at the delivery address.
- Using our products responsibly and according to any storage or usage instructions provided.
10. Limitation of Liability
To the maximum extent permitted by law, SVK Bites shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our website.
- Delayed or failed deliveries caused by third parties.
- Temporary website downtime or technical issues.
- Customer misuse or improper storage of our products.
- Events beyond our reasonable control, including natural disasters, transportation disruptions, or government restrictions.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
SVK Bites reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.
Any updates will be published on this page along with the revised Effective Date. Continued use of our website after such updates constitutes your acceptance of the revised Terms & Conditions.
13. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms & Conditions, your use of the website, or any transaction with SVK Bites shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us: